Data Protection

Bde99 Privacy Policy — Our commitment to protecting your data

At bde99, your personal information is our most valued asset. This Privacy Policy clearly outlines what data is collected, why it is collected, and how it is kept secure. The trust of every member in Bangladesh is what drives us.

Last Updated: January 2026
How We Protect Your Information

Six core pillars of bde99's Privacy Policy that keep you protected at all times.

SSL Encryption Protection

Every transaction and login is secured with 256-bit SSL encryption. Third parties cannot access or read your data.

No Sale of Data

Bde99 never sells your personal information to third parties. Your data is used solely to improve and deliver platform services.

Secure Data Storage

Your information is stored on internationally certified secure servers, with multiple layers of security active to prevent unauthorized access.

Cookie Management

We use only necessary cookies. You can manage your cookie preferences at any time and disable non-essential cookies.

KYC Verification Transparency

Information collected for identity verification is stored with strict confidentiality and used only when required by regulatory authorities.

Marketing Opt-Out

You can opt out of promotional messages at any time. We fully respect your preferences.

1 Introduction & Scope

Bde99 (https://bde99.app) is a trusted online gaming and betting platform in Bangladesh. This Privacy Policy explains what information we collect when you use our platform, why we collect it, and how it is used. This policy applies to the bde99 website, mobile app, and all related services.

By accessing or registering on our platform, you agree to the terms of this Privacy Policy. If you do not agree with any of the terms, please refrain from using the platform. bde99 may update this policy from time to time — we recommend reviewing this page regularly.

This Privacy Policy is written in English for the convenience of our Bangladeshi members. In the event of a legal dispute, the English version shall prevail.

2 What Information We Collect

Bde99 collects only the information needed to deliver the best service and ensure platform security. We never collect data beyond what is necessary.

Types of Data Example Reason for Collection
Identity Information Full name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account verification, notifications
Financial Information BKash/Nagad number, transaction history Payment Processing
Device Information IP address, browser type, OS Security & Fraud Prevention
Usage Data Gaming history, login timestamps Service Improvement & Personalization
Cookie Information Session cookies, preference cookies User Experience Improvement

The above information is collected directly from you (via registration or form submission) or automatically (via cookies or log files). Third-party payment providers collect data under their own policies — their respective privacy policies will apply in those cases.

3 Purpose of Data Use

Bde99 uses your information only for specific, legitimate purposes. We never use your data without your consent.

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and other financial transactions.
  • To prevent fraud, money laundering, and other illegal activities.
  • To provide customer support and resolve complaints.
  • To analyze responsible gaming patterns and assist members who may be at risk.
  • To send you personalized offers and promotions (with your consent).
  • To monitor and improve the platform's technical performance.
  • To meet legal and regulatory obligations.

bde99 never sells your data. Any reported breach of this Privacy Policy is promptly investigated and addressed.

4 Data Sharing & Disclosure

Bde99 is highly cautious about sharing your personal information with third parties. We do not share data except in the specific circumstances outlined below:

  • Payment Providers: Required information is shared with bKash, Nagad, and Rocket to process transactions.
  • Game Providers: Necessary session data shared with licensed game software providers.
  • Law Enforcement: To regulatory authorities as required by court order or legal obligation.
  • Technical Service Providers: With server hosting, cybersecurity, and analytics providers — under strict confidentiality agreements.

Be cautious if any third party claims to be bde99 and requests your information. We will never ask for your password or payment PIN via email or phone.

5 Data Protection Measures

To keep your data secure, bde99 employs industry-leading technology and processes. Our security framework operates continuously to ensure your data is always protected.

  • 256-bit TLS/SSL encryption applied to all data transfers.
  • Sensitive data stored on our servers is encrypted using AES-256.
  • Two-factor authentication (2FA) support.
  • Automated security monitoring and intrusion detection, 24/7.
  • Regular third-party security audits.
  • Restricted, role-based data access controls for staff.

That said, no method of transmission over the internet is 100% secure. You also need to stay alert — use a strong password, avoid logging in on public Wi-Fi, and contact support if you notice anything suspicious.

6 Cookie Policy

Cookies are small data files stored in your browser or on your device. bde99 uses three types of cookies:

  • Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
  • Performance Cookies: Page load times and error tracking — helps improve platform performance.
  • Preference Cookies: To remember your language and theme preferences — entirely optional.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

7 Data Retention Period

Bde99 retains your information only for as long as necessary. Retention periods vary depending on the type of data:

  • Account data: for the duration of the account and up to 5 years after closure.
  • Financial transaction data: up to 7 years, as required by law.
  • KYC documents: up to 5 years, as required by regulatory guidelines.
  • Cookie and session data: up to 30 days after the session ends.
  • Marketing preferences: until you opt out.

Once the retention period ends, data is securely deleted or fully anonymized. However, the retention period may be extended if a legal dispute or investigation is ongoing.

8 Your Rights

As a bde99 member, you have complete rights over your personal data. Contact our support team to exercise any of the rights listed below.

9 Protection of Minors' Data

Bde99 strictly does not serve anyone under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor has registered on our platform, that account will be immediately closed and all associated data permanently deleted.

If a parent or guardian discovers that their child has registered on our platform, please contact [email protected] immediately. We will act promptly.

10 Policy Updates

Bde99 reserves the right to update this Privacy Policy as needed. For significant changes, we will notify you in advance via your registered email or a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

The date of each update will be noted at the top of this page. To view previous versions, please contact our support team.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection team. We typically respond within 72 hours.

  • Email: [email protected]
  • Live Chat: Click the chat icon in the bottom-right corner of the platform.
  • Support hours: 7 days a week, 24 hours a day.

To verify your request, we may ask for some identifying information. This is done solely for your protection.

Your Data Rights — Details

Every bde99 member retains full control over their personal information.

Data Access

You may request a copy of all your personal data at any time. We will provide it within 30 days.

Data Correction

Contact support to correct any inaccurate or outdated information. It will be updated promptly after verification.

Data Deletion

After account closure, you may request deletion of data beyond the legally required retention period.

Right to Object

You may object to the use of your data for marketing or analytical purposes at any time.

Data Portability

You may request your data in a machine-readable format (JSON/CSV).

Restriction of Processing

You may request that we restrict the processing of your data under certain circumstances.

Play safe, play with confidence — bde99Join on

Your privacy is our priority. Join millions of Bangladeshi members on our trusted platform — register today.

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